Thank you for visiting LG Electronics smartThinQ site.
First, the inevitable Terms & Conditions and Privacy statements(it gets more fun after this, we promise). Once you check "I Agree", we'll ask you for your email, password and a few basic details. This email and password will be requested for other smartThinQ signing-in purposes, so keep this information handy. Thank you.
Terms and Conditions
LG Electronics U.S.A, Inc. and LG Electronics, Inc. ("LGE" or "we") welcomes you to the LGE SMART THINQ website (the "Site"), which it provides to you, the end-user (either "you" or "end-user"), to access, browse, download, and/or use services available through the Site (the "Service")or the software made available through or related to the Service or the Site (the "Application")and assistance to enhance your experience with any internet enabled consumer product which is manufactured by LGE and/or its Affiliates ("LGE Internet Enabled Product"). Please read these LGE SMART THINQ End-User Terms and Conditions (the "Agreement").
TO AGREE TO THE TERMS OF THE AGREEMENT, CLICK "AGREE." IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CLICK "AGREE," AND DO NOT USE OR ACCESS THE SITE
LGE may, in its sole discretion, change the terms of the Agreement from time to time. By continuing to access, browse, download, and/or use and/or Services or assistance in the Site after we post any such changes, you accept the Agreement, as modified. We may change, restrict access to, suspend or discontinue the Site, or any of the Services provided, at any time.
YOU MUST BE AT LEAST 18 (EIGHTEEN) YEARS OF AGE TO USE OR ACCESS THE SITE. IF YOU ARE UNDER THE AGE OF MAJORITY IN YOUR HOME STATE, YOU MUST HAVE YOUR PARENT OR LEGAL GUARDIAN'S PERMISSION TO USE OR ACCESS THE SITE.
THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR USE OF THE SITE AND/OR SERVICES. BEFORE USING, DOWNLOADING APPLICATION(S) FROM OR OTHERWISE ACCESSING THE SITE, EITHER THROUGH YOUR LGE INTERNET ENABLED PRODUCT, YOUR SMART PHONE OR YOUR PC, CAREFULLY READ THIS AGREEMENT. THE SERVICES AND ASSISTANCE PROVIDED THROUGH THE SITE ARE PROVIDED TO YOU, THE ORIGINAL END-USER, SOLELY FOR YOUR PERSONAL USE AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE, DOWNLOAD APPLICATION(S) OR OTHERWISE ACCESS THE SITE.
1. Your Site Account Membership
Members are those users who create an account through their PC or Smart Phone. (the "Account" or the "Member Account") Members may:
a. obtain Services or assistance for any LGE Internet Enabled Product;
b. make changes to Account information; and .
c. cancel an Account.
Each Member will create an account ID and password that may be used to access the Site, download Application(s)and use the Services.
To create a Member Account, you may be required to provide information about yourself (such as identification or contact details). Do not reveal your Member Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Member Account and for all activities that occur on or through your Member Account. You agree that you are solely responsible for (and LGE has no responsibility to you or any third party for) any breach of your Member Account.
Members further agree:
a. to provide accurate and complete information when you create a Member Account;
b. to keep the information you provide accurate and complete; and
c. to notify LGE immediately of any breach of your Member Account.
2. Your Use of Site and Services; Access
You agree to use the Site,the Services and the Application(s) only for personal, noncommercial use. You agree not to access or attempt to access the Site by means other than through the interface or software that is provided by LGE, unless LGE specifically authorizes you do to so by written agreement. You agree not to modify the interface or software in any manner, or use modified versions of the software, for any purposes including obtaining unauthorized access to the Site. You may not reverse engineer, decompile, or disassemble the Site, the Services or any Application(s), except and only to the extent that such activity is expressly permitted by applicable law.
You agree that you will not engage in activities that interfere with or disrupt the Site, any Services, the Application(s), or any other server, network, service or website associated with any LGE Internet Enabled Product or the Site.
Access to and downloading from the Site requires at least an LGE Internet Enabled Product and an Internet connection. You may not be able to access Services or Applications from the Site unless you are a Member, as defined in this Agreement. . In addition, your use of certain aspects of the Site may require an Internet connection.
3. LGE's Rights
LGE reserves the right, in its sole discretion, to add, remove, disable access to, block, or modify the Site, the Services or the Applications and to add, remove, disable access to, block, or modify remotely any Services or the Applications provided through the Site, if LGE considers such actions necessary or appropriate in its sole discretion as a result of any contract obligations, changes in law, a court order, or for any other reason. LGE may limit the use of or access to certain features or portions of the Site, the Services or the Applications in its sole discretion and without notice or liability.
LGE has the right, but not the obligation, to monitor any materials submitted by you or otherwise available on the Site, to investigate any reported or apparent violation of this Agreement, and to take action that LGE in its sole discretion deems appropriate, including, without limitation, suspension or termination of Accounts hereunder. If your Account is suspended, you may not cancel your Account until such time as your Account is eligible for reinstatement, in LGE's sole discretion.
4. Intellectual Property Rights
You agree that the Site,the Services and the Applications available through the Site, including but not limited to the graphics, editorial content, audio clips, video clips, and software, contain proprietary information and material that is owned by LGE or other third parties. Neither you nor anyone acting on your behalf may acquire any intellectual property rights or other proprietary rights, including patents, designs, trademarks, copyrights or trade secrets relating to the contents in the Site,in the Services or the Applications, except as mutually agreed upon in a writing.
5. Notice and Procedure for Making Claims of Copyright Infringement
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement must be sent to LGE'S Designated Agent.
Adrienne (Soyoung) Kim
LG Electronics U.S.A., Inc.
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632 :
phone : 201-408-9092 :
Fax : 201-816-2137
To be effective, the notification must be a written communication that includes the following:
a. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
b. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
c. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
d. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
e. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
f. A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. We may give notice to our users by means of a general notice on any of our websites, electronic mail to a user's e-mail address in our records, or written communication sent by first-class mail to a user's physical address in our records. If you receive such a notice, you may provide counter-notification in writing to the designated agent that includes the information below.
To be effective, the counter-notification must be a written communication that includes the following:
a. Your physical or electronic signature;
b. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
c. A statement from you, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
d. Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.
6. Third Party Materials and Objectionable Content
You understand, acknowledge and agree that certain Services or Applications may provide access to products, services, web content or other third-party materials and that LGE is not responsible for such third party content. You agree that LGE is not responsible for examining or evaluating the third party content or the accuracy of such content. LGE DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING, AND ACCEPTS NO LIABILITY IN RESPECT OF, SUCH THIRD PARTY CONTENT.
You understand, acknowledge, and agree that by accessing and using the Site and Services that you may encounter material that you may deem explicit or is offensive, indecent or objectionable to you, and that you may not be warned about such material in advance. YOU AGREE THAT YOUR DOWNLOADING AND USE OF ALL SERVICES AND APPLICATIONS WILL BE AT YOUR SOLE RISK, AND LGE SHALL HAVE NO LIABILITY TO YOU AS A RESULT OF ANY EXPOSURE THROUGH SUCH SERVICES.
To the maximum extent permitted by law, you agree to defend, indemnify and hold LGE its parent and affiliates and their respective directors, officers, employees, and agents harmless from and against any and all claims arising out of your breach of this Agreement, your use of the Site, or your use of any Services on the Site.
8. Warranty and Disclaimers
EXCEPT AS MAY BE PROVIDED UNDER A WARRANTY FOR NEWLY PURCHASED DEVICES, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SITE,ANY SERVICES OR ANY APPLICATIONS PROVIDED THROUGH THE SITE IS AT YOUR SOLE RISK AND THAT ACCESS TO THE SITE OR ANY APPLICATIONS IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT ANY WARRANTY OF ANY KIND OR NATURE. LGE DOES NOT WARRANT THAT USE OF THE SITE,THE SERVICES OR APPLICATIONS WILL BE CONTINOUSLY AVAILABLE OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LGE AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY IMPLIED OR STATUTORY TERMS, CONDITIONS OR WARRANTIES, INCLUDING THOSE AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND CORRESPONDENCE WITH DESCRIPTION, SATISFACTORY QUALITY AND NON-INFRINGEMENT. LGE MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH REGARD TO ANY THIRD PARTY SOFTWARE OR OPEN SOURCE SOFTWARE. ALL THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE IS PROVIDED "AS-IS," WITHOUT WARRANTIES OF ANY KIND BY LGE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND UNDER NO CIRUMSTANCES SHALL LGE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR LICENSORS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, LOSS OF INFORMATION OR DATA, LOSS OF REVENUE, LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE LICENSE OR USE OF THE SITE,SERVICES, OR APPLICATIONS PROVIDED THROUGH THE SITE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR ANY OTHER THEORY, EVEN IF LGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL LGE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SERVICES OR APPLICATIONS PROVIDED OR OPEN SOURCE SOFTWARE, EVEN IF LGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
Please note that some jurisdictions do not allow the exclusion or limitation of implied warranties, terms or conditions or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. For further information about your statutory rights, please contact your local authority, trading standards department, citizens' advice bureau or equivalent.
10. Term and Termination
This Agreement is effective until terminated. LGE may terminate this Agreement in whole or as it applies to your use of any Applications, Services or the Site if you breach any of the terms of this Agreement. You may terminate it at any time by cancelling your Account, provided that your Account is not in suspension. In addition, LGE reserves the right to modify, suspend, or discontinue the Site (or any part or content thereof) at any time with or without notice to you, for any reason whatsoever, and LGE will not be liable to you or to any third party should it exercise such rights.
If you cancel your Account, you may register for another Account at any time, but you cannot use your prior Account ID for a period of three (3) months from the date of cancellation. If a former Account holder registers again, even under the same Account ID, his or her prior information is not able to be recovered, including any cash or credits or other rights available at the time of cancellation.
11. Miscellaneous Provisions
a. Governing law: This Agreement shall be governed by the laws of the State of New Jersey and by the federal laws of the United States, excluding their conflicts of laws provisions.
b. License or Use by the U.S. Government: If an Service is being used by or licensed to the United States Government, the following shall apply: The Service licensed under this Agreement is "commercial computer software" as the term is described in 48 C.F.R. 252.227-7014(a)(1). If acquired by or on behalf of a civilian agency, the U.S. Government acquires this commercial computer software and/or commercial computer software documentation subject to the terms of this Agreement as specified in 48 C.F.R. 12.212 (Computer Software) and 48 C.F.R. 12.211 (Technical Data) of the Federal Acquisition Regulations ("FAR") and its successors. If acquired by or on behalf of any agency within the Department of Defense ("DOD"), the U.S. Government acquires this commercial computer software and/ or commercial computer software documentation subject to the terms of this Agreement as specified in 48 C.F.R. 227.7202-3 of the DOD FAR Supplement ("DFAR") and its successors.
c. Export Restrictions: You agree that you will not export or re-export any Service or accompanying documentation (or any copies thereof) in violation of any applicable laws or regulations of the United States. You agree to comply with all applicable United States and international export laws and regulations. These laws include restrictions on destinations, end users, and end use. You represent and warrant that you are not prohibited from receiving exports or services under United States or other applicable export laws.
d. Severability: In the event any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired
e. Enforcement of Agreement: LGE reserves the right to takes any steps it believes to be reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that LGE has the right, without liability to you, to disclose any information relating to your use of the Site to law enforcement authorities, government officials, and/or a third party, as LGE believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement or to comply with applicable law.
f. Dispute Resolution: Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in New Jersey. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures (Streamlined Arbitration Rules and Procedures). The parties agree that any and all disputes, claims or controversies arising out of or relating to this Agreement shall be first submitted to JAMS, or its successor, for mediation, and if the matter is not resolved through mediation, then it shall be submitted to JAMS, or its successor, for final and binding arbitration.
g. Entire Agreement: By accepting this Agreement, you agree that the Agreement (including all incorporated or referenced documents) set forth the entire agreement between you and LGE, and supersede all prior agreements, whether written or oral, with respect to the Site and all Services, notwithstanding the terms or conditions of any such prior agreements. If LGE fails to enforce any right or provision in this Agreement, such failure will not constitute a waiver of such right or provision
Should you have any issues or questions regarding the Site, please visit
LAST UPDATED: [19.JUNE.13]
A. Information Collected
We collect two types of information from visitors to the Sites: (1) Personally Identifiable Information; and (2) Non- Personally Identifiable Information, such as your IP address or cookies.
(1) Personally Identifiable Information
"Personally Identifiable Information" is information that identifies you personally, such as your name, address, telephone number, email address, or company name. LGEUS collects and stores the personally identifiable information that you have provided to us. Here are some examples of manners in which we may collect your personally identifiable information on the Sites:
a. We may collect your first and last name and product or service details if you contact us with a question related to our products or services;
b. We may collect your first and last name, mailing address and billing information if you purchase a product or service on the Sites;
c. We may collect your first and last name and mailing address and may tie that information to your non-personally identifiable information, described below, in an effort to track your usage of our products and services so that we can deliver products and services to you that meet your needs.
d. We may collect registration details about a product or any hardware that you purchase from LGEUS and this information may be tied to your name and mailing address;
e. We may collect your first and last name, mailing information, email address and billing information if you download information from a Site;
f. We may collect your name, email address or phone number if you contact us with a question.
g. We may collect your first and last name, date of birth and email address if you choose to participate in a contest or sweepstakes;
h. We may collect usage information, such as energy usage data, if you use one of our applications to control home appliances, including air conditioning or heating systems;
i. We may collect any information regarding the diagnosis of your devices sent from your devices or applications and/or
j. We may collect your first and last name, mailing information, screen name, and email address if you become a Member on one of our services that requires membership to upload content or to add a comment to a website
The above list provides an example of the personally identifiable information that may be collected on the Sites. If you do not want LGEUS to collect your personally identifiable information, please do not provide it to us.
(2) Non-Personally Identifiable Information
"Non-Personally Identifiable Information" can be technical information or it can be demographic information, such as your age, location, gender or interests. Non-personally identifiable information does NOT identify you personally. Here are some examples of the non-personally identifiable information that is collected via the Sites:
a. Internet Protocol (IP) address -- Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the webpages you view.
b. Cookie -- A "cookie" is a small text file that may be used to collect information about your activity on the Sites. For example, when someone visits a page within the Sites, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited the Sites previously. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users to our Sites. Some of the cookies we use may be flash cookies or Adobe cookies. While they are harmless, they may contain nonpersonally identifiable information and depending on your browser these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted.at lets computers attached to the Internet know where to send you data -- such as the webpages you view.
c. Product Information -- we may collect registration information or other details about your product or service, or how you may be using our products or services. Unless this information is tied to your name or address, it is not considered personally identifiable.
We collect the above non-personally identifiable information from all visitors to our Sites. If you do not want LGEUS to have access to this information, please do not visit our Sites.
B. Use of Information Collected Via the Sites
(1) Personally Identifiable Information
We use your personally identifiable information that is collected on these Sites primarily for the following purposes:
a. To deliver services,;
b. To alert you to special offers, updated information and other new products or services from LGEUS, or other third parties, or to forward promotional materials to you;
c. To complete a transaction or service requested by you;
d. To fulfill the terms of a promotion;
e. To ensure the Sites are relevant to your needs;
f. To help us create and publish content most relevant to you;
h. To allow you access to limited-entry areas of the Sites;
i. To allow you to upload content or to add a comment to a website; and
j. To contact you in response to sign up forms such as Contact Us or other inquiry.
(2) Non-Personally Identifiable Information
Non-personally identifiable information is used as described above and in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.
C. Sharing and Disclosure of Information
(1) Personally Identifiable Information
We may share or disclose your personally identifiable information in the following instances:
a. To fulfill a service to you. For example, if you purchase or download an item from a site, we may share your personally identifiable information in order to provide the item to you. In addition, if you email us a question, we may use your email address to process your request and respond to your question. In addition, if you purchase a product via the Sites, we may need to share your data with third parties in order to have that product delivered to you and installed as you requested. Also, if you are entering a sweepstakes or contest, we may use your personally identifiable information in order to fulfill the terms of that promotion.
b. To our parent company, subsidiaries and affiliates in order to better serve you. LGEUS may have to share your data with these parties in order to provide you with services that have been requested by you, or so that we can ensure our services and products are meeting your needs. For example, in some instances LGEUS may be required to transfer your data to our parent company in Korea in order to provide you with a product or service requested by you.
c. To strategic partners, agents, third party marketers,information providers or other unaffiliated parties who are offering products or services that we believe may be of interest to you or who are otherwise conducting marketing research and analysis. These parties may use your personally identifiable information to contact you with an offer or advertisement related to a product or service. If you do not want us to share your personally identifiable information in this manner, please do not provide us with this information.
d. To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Sites and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on LGEUS's behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes and other promotions). We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer our Sites will have access to users' personally identifiable information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.
e. To complete your purchase. If you choose to make a purchase on the Sites, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card).
f. To comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of LGEUS or act in urgent circumstances to protect the personal safety of our end users.
g. To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
h. To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
i. To protect against potential fraud, we may verify with third parties the information collected from these Sites. In the course of such verification, we may receive personally identifiable information about you from such services. In particular, if you use a credit card or debit card to purchase services with us, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us, and that the card has not been reported as lost or stolen.
(2) Non-Personally Identifiable Information
We use non-personally identifiable information collected on the Sites in the manner disclosed above, in the Section A (2). We may share this non-personal information with third parties.
D. Collection and Use of Information from Children Under the Age of 13
LGEUS does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to use the Sites. If you are under 13 please do not attempt to register on the Sites or send us any Personal Information.
E. International Transfer of Information
If you choose to provide us with personally identifiable information, LGEUS may transfer that information to its affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from Asia or the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personally identifiable information to the United States and the Republic of Korea which does not have the same data protection laws as those countries and by providing your personally identifiable information you consent to:
b. the transfer of your personally identifiable information to the United States and the Republic of Korea as indicated above.
From time to time, we communicate with users who subscribe to our services via email or text message. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites or if you do not want us to share your personally identifiable information with third parties. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personally identifiable information is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the "unsubscribe" link within the text of the email.
G. Forums, Chat Rooms and Other Public Posting Areas
Please note that any information you include in a message you post to any product review board, chat room, forum or other public posting area is available to anyone with Internet access. If you don't want people to know your e-mail address, for example, don't include it in any message you post publicly.
H. Third Party Web Sites
This statement applies solely to information collected on the Sites. The Sites may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Sites.
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to LGEUS is done at your own risk.
Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using these Sites or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of these Sites. We may post a notice on our Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
L. Governing Law / Venue / Forum
M. Contacting LGEUS
[Christopher.firstname.lastname@example.org]. All information you provide in any written communication will also be covered by this policy.
YOUR CALIFORNIA PRIVACY RIGHTS
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding LGEUS's disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us:
LG Electronics USA, Inc.
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
Effective Date: June 26, 2013
Last Updated On: June 19, 2013
LG Account Terms and Conditions
Article 1. Purpose
The purpose of these terms of service (the “TOS”) is to set out the rights and obligations of LG Electronics Inc. (the “Company”) and the LG Account Member in relation to the use of an “LG Account” provided by the Company, and other basic matters, including the terms and conditions of the use of the Services provided by the Company with one ID and one Password, and relevant procedures for the use.
(1) The TOS shall be binding upon any user who has subscribed to the LG Account and intends to use the Services provided by the Company.
(2) The Company may amend the TOS to the extent permitted by applicable laws and regulations. If the Company amends the TOS, it will provide notice of the amended TOS with the effective date and reason for amendment specified, together with the then effective TOS, on the initial webpage for Service or otherwise, at least seven (7) days prior to such amendment taking effect, until the date immediately preceding the effective date of the amended TOS; provided that if any amendments to the TOS are to have material effects on the rights or obligations of the LG Account Member, notice will be given at least thirty (30) days prior to their taking effect. Notice may be given by email directed to the LG Account Member’s primary email address or by such other method as the Company reasonably elects.
(3) The LG Account Member will be considered as having consented to the amendment, unless the LG Account Member terminates his/her LG Account pursuant to Article 6 below.
Article 3. Definition
The capitalized terms used in the TOS shall have the following meanings respectively ascribed thereto:
(1) “LG Account Member” means a person who has registered as a member of the LG Account. The LG Account Member can keep receiving information provided by the Company and using the Services provided by the Company.
(2) “Services” means any and all Internet-based services provided by the Company to the LG Account Member, including without limitation [LG Smart World Service, and LG Smart ThinQ Service]. Each of the foregoing Services is a “Service.”
(3) “ID" means a combination of letters and numbers or an email address selected by the LG Account Member and approved by the Company for the identification of the LG Account Member and for the use of the Services.
(4) “Password" means a combination of letters and numbers set up by the LG Account Member for the protection and verification of the information on the Member.
Article 4. Eligibility for Creation of an LG Account and Related Procedures
A person who has subscribed to one or more Services provided by the Company is eligible for registration as an LG Account Member, if all of the following conditions are met:
(i) such person agrees to this TOS;
(ii) his/her identity is verified in such verification process as adopted by the Company;
(iii) he/she applies for the creation of an LG Account pursuant to the procedures set by the Company; and
(iv) his/her application is approved by the Company.
Article 5. Restriction on the Creation of an LG Account
In any of the following circumstances, the Company may refuse to approve an application or may postpone its approval until the applicable circumstance no longer subsists:
(1) if any details of application or registration include false or incorrect statements or omissions of essentially necessary information;
(2) if the applicant intends to use one or more of the Services for an undue purpose (e.g., for commercial purpose);
(3) if the application is made to violate applicable laws or regulations, or to impair social wellbeing or order or good public morals;
(5) if it is confirmed that the application breaches the TOS or any applicable agreement, law, regulation or court order; or
(6) if otherwise the application cannot be approved for a reason attributable to the applicant.
Article 6. Termination of Membership, Disqualification, etc.
(1) As a general rule, the membership of an LG Account Member shall be terminated upon termination/expiry of applicable Service use contract for each Service concerned, and upon termination/expiry of all service use contracts for all Services, the membership hereunder will be automatically terminated/expired. An LG Account Member my also voluntary terminate his/her LG Account and elect to have separate IDs and Passwords for each Service.
(2) The Company may disqualify the LG Account Member from the membership or restrict the eligibility of the LG Account Member, in any of the following circumstances:
① if it is found that there is such reason for (i) placing a restriction on approval of the Service use contract, or (ii) termination by the Company, as set by the TOS or any other terms and conditions for any Service (executed by the LG Account Member);
② if the LG Account Member refuses to perform his/her payment obligations owed to the Company or is in default in performing such obligations;
③ if the LG Account Member defames, or violates the rights, creditworthiness or other due interests of, the Company, any other user or any other person;
④ if the LG Account Member interferes or tries to interfere with the smooth processing of the Services provided by the Company; or
⑤ if the LG Account Member otherwise breaches the TOS or is engaged in an unlawful activity.
(3) The LG Account Member concerned shall be liable for any and all damages and losses arising in relation to the termination of membership and disqualification, and the Company shall have no liability whatsoever.
(4) The LG Account Member who has terminated his/her LG Account may re-apply with a new ID unless otherwise ineligible, but may not re-apply with the same ID that was used prior to the termination of the LG Account.
Article 7. Use of the LG Account
Article 8. LG Account Member’s Obligations for the ID and the Password
(1) The LG Account Member shall be liable for the management of his/her ID and Password and shall be solely liable for any and all results arising from a cause attributable to the LG Account Member (such as, negligent management of his/her ID or Password).
(2) The LG Account Member shall not allow a third party to use his/her ID or Password. Once the LG Account Member becomes aware of a third party’s use of his/her ID or Password, or theft of his/her ID or Password, the LG Account Member shall immediately notify the Company thereof and follow the guidance of the Company.
(3) The Company may request the LG Account Member to change his/her Password or otherwise take a necessary action, to protect such member’s personal data and to prevent any other illegitimate use of the Services. Immediately upon the request by the Company, the LG Account Member shall use his/her best efforts to comply with the request of the Company.
(4) The LG Account Member shall be solely liable for any disadvantages arising from his/her failure to perform his/her obligations pursuant to this Article.
Article 9. Collection and Management of Personal Data
(1) The Company will collect the following information from the LG Account Member:
- Required information: ID, Password, and email address
- Optional information: Name, gender, birth date/month/year, phone number, address, the code of the country from which the LG Account Member subscribes to the Services
Article 10. Relationship between the TOS of the LG Account and the Terms and Conditions for Each Service
(2) This TOS and the terms and conditions of each Service agreed by the LG Account Member shall constitute an integral part of one contract as a whole. However, if there is any conflict between this TOS and such terms and conditions of any Service, the latter shall prevail, and the TOS will have effects complementary to the latter.
1. This TOS shall become effective as of _31-July, 2012.
LG Account is an integrated management system of the smart service for LG Electronics.(smartThinQ, SmartTV, SmartWorld)
If you subscribe to smartThinQ membership will automatically LG Account.
LG Account Register to the ID of one if you add the LG Electronics SMART service is available.
(SMART Smart Phone between appliances and the LG Account Message Transfer Service is only available to members.)